© 2017 Pink Canary Desserts  

Special Orders

We often get asked how soon do I need to order? For custom cakes we recommend a week or two from your event date. Note, custom orders during peak seasons and around holidays require further notice.  Baking, cooling, decorating and creating artwork takes time and our schedule fills up fast. Feel free to call, stop in, or send us an email regarding your special order and we will get back to you within 48 hours with a quote. Due to our production schedule Friday and Saturdays our response time may be longer.  Orders require a 50% deposit to reserve time in our schedule.

 

Cake Tasting

Cake tastings are $40 and include three tasting cakes and beverages. The tasting fee will come off the final cake balance. To book a tasting, email the shop with a date and time you would like to schedule a tasting. 

For wedding and event consultations, please email us at info@pinkcanarydesserts.com.  In your email, please include your event date, time, number of guests your are expecting and desserts you are looking to serve. 

From Start to Finish

Even the smallest cake can take several hours to prepare, bake, cool, ice and decorate. Decorated cookies require at least 24 hours to dry prior to packaging. Special orders that need to be expedited or a little magic to complete may require an additional charge.  

Coffee Shop Offerings

We serve Abbotsford Road Coffee and T Salon Tea. Come enjoy a cup of joe or tea, cold brew or a latte. Cafe offerings are a variety of sweets: cookies, bars, brownies, cake and pie by the slice, cake pops, cupcakes, scones, and sweet breads. If you need more than a few things or are in a hurry we encourage you to call ahead and place an order as we tend to sell out of some items, especially on the weekends. If your favorite item(s) are not in the case or we are sold out of something, we ask for your patience. Our shop is small and our oven's name is Little Mama, because she is little.

 

Delivery, Pick Up & Shipping

Cake is delicate and takes a little bit more TLC in the delivery process, especially in this concrete jungle. We deliver to the Five Boroughs and beyond. Delivery prices depend on distance from the shop and time of day. Surprises are awesome! If you are sending someone sweets and there is no doorman present to accept the order, please give them a heads up that they should expect a delivery. Given our busy schedules and shelf life of sweets, delivery and your order will not be reimbursed if the recipient is not there to receive their sweets.  If our schedule allows, a second delivery can be scheduled for an additional delivery fee. 

If you are picking up your cake, please take the following into consideration: Cakes can be heavy and fidgety, so please send someone that you trust carrying a baby. Make sure that when picking up your sweets you have minimal errands to run. Chocolate, butter and sugar do not withstand temperatures in your car. Even during colder months, sun through a car window can be a destructive force. 

 

We do ship cookies, bars, cake pops and other sweets. Shipping and handling costs vary on destination and items being shipped. 

Weather & Storage

Cake needs to be in a cooler environment before serving and does best when displayed in a shady spot either in the restaurant or if you are eating your cake by the ocean. Cake is best served at room temperature and on average should be out of the fridge an hour or two (depending on room temperature) before serving. If your event is outside during warmer months, note that your cake will get warmer faster. 

Returns

If upon picking up your order, you are not satisfied with the look of your cake, cookies or other sweets, you are not obligated to take your items. If you choose not to take them, you will be issued a refund (minus the non-refundable deposit) via the original purchase method. Upon pick-up of your order, adjustments may be made for an additional charge. 

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